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Privacy notice

This privacy notice tells you what to expect us to do with your personal information. Contents:

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  • Contact details

  • What information we collect, use, and why

  • Lawful bases and data protection rights

  • Where we get personal information from

  • How long we keep information

  • Who we share information with

  • Sharing information outside the UK

  • How to complain

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Our contact details

Email: hello@smartphonefreerating.org

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery and essential third party referrals:

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  • Names and contact details

  • Website user information (including user journeys and cookie tracking)

  • Information relating to compliments or complaints

  • Records of meetings and decisions

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We collect or use the following personal information for service updates or marketing purposes:

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  • Names and contact details

  • Marketing preferences

  • Website and app user journey information

  • Records of consent, where appropriate

  • Purchase history

  • Donation history

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We collect or use the following personal information for research or archiving purposes:

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  • Names and contact details

  • Website and app user journey information

  • Records of consent, where appropriate

  • Purchase history

  • Donation history

 

We collect or use the following information to receive donations or funding and organise fundraising activities:

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  • Names and contact details

  • Payment or banking details

  • Donation history

 

We collect or use the following personal information for dealing with queries, complaints or claims:

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  • Names and contact details

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

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Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

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If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

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Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods, including delivery and third party referrals are:

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  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

    • All identifying data is collected with consent of the Headteacher or their designated delegate. By registering to be on the list of smartphone free schools, schools are choosing to advertise the quality of their smartphone policy to parents. The purpose is to benefit schools as it will improve learning environments, to benefit parents by helping them to make informed choices for their children, and benefit children by enabling schools to create environments where children can thrive. We will not publish any personal data. The data that we publish is open data, such as school names, school policies, and school locations.

 

Our lawful bases for collecting or using personal information to receive donations or funding and organise fundraising activities are:

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  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

 

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

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  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

 

Our lawful bases for collecting or using personal information for research or archiving purposes are:

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  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

 

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

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  • we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

  • Directly from you

  • Schools, colleges, universities or other education organisations

  • Publicly available sources

How long we keep information

We will keep your information for 10 years, unless you request for us to remove it before that period.
 

Who we share information with

Data processors

Our data processors are email providers, form providers, data processing software providers. These are based in the United Kingdom, Canada and the United States of America.

This data processor does the following activities for us: These programs, platforms and software providers hold data for us.

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Others we share personal information with:

  • Organisations that we’re legally obliged to share personal information with

 

Sharing information outside the UK

Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.

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For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

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Organisation name: Safe Software

Category of recipient: Data processing platform

Country the personal information is sent to: Canada

How the transfer complies with UK data protection law: The data contained within transferred data is covered by Canada’s Personal Information Proection and Electronic Documents Act (PIPEDA) from the Office of the Privacy Commissioner of Canada. Additionally, Safe Software practices comply with the European Union’s General Data Protection Regulation and the California Consumer Privacy Act. More can be learned about Safe Software data security here: https://fme.safe.com/security/

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Organisation name: Google

Category of recipient: Email provider and storage drive

Country the personal information is sent to: United States of America

How the transfer complies with UK data protection law: The United States of America is covered by UK adequacy regulations.

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Organisation name: Tally

Category of recipient: Form builder

Country the personal information is sent to: EU

How the transfer complies with UK data protection law: EU countries are covered by UK adequacy regulations.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

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If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

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The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

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Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Record of dates of updates

  • 23rd April 2025

  • 22nd July 2025

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